District Manager
JOB DESCRIPTION

Part Time - *flexibility to advance to full time permanent

COMPENSATION:  Based on experience
THE COMPANY: We specialize in providing the home and business owners with a complete inventory of their personal property and physical assets.
   (Apply for this position)

REQUIREMENTS:
Insurance property claims experience preferred
Bilingual preferred (Spanish)
Be Dynamic, high integrity individual who is adaptable and an innovative team trainer and player
Enjoy the challenge of employment within a service-based environment.
Have the ability to effectively deal with internal and external customers who may require a high level of patience, tact and diplomacy.
Follow our system to collect accurate information.
Experience using various types of office equipment including digital cameras, scanners, calculators, computers.
Possess a high school diploma with minimum of 1 year professional level work experience in a customer service environment.
Demonstrate effective organizational, communication and interpersonal skills.
Own a reliable vehicle and carry current Auto Liability Insurance.
Ability to motivate and train Inventory Technicians
Undergo and pass a background check and drug testing.

RESPONSIBILITIES:
1. Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about their assets for prompt inventory and documentation service.
2. Perform basic mathematical calculations using a calculator/computer to accurately figure asset values associated with the inventoried assets.
3. Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages.
4. Ensure customers request and the delivery of inventoried information in a timely matter in accordance to DocuTech’s standards.
5. Exhibit ability to memorize and communicate to the customer the scripts from the company in the performance of the inventory and documentation project.
6. Take verbal instructions while taking notes to properly perform each project.
7. Accurately produce photos & complete the inventory list for each project in accordance to the company’s standards.
8. Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift.
9. Have direct involvement and handle complications, customer complaints as they arise such as: the initial incomplete inventory list, illegible receipts for scanning, damaged assets, untimely completion of work and other similar situations.
10. Answer telephone inquiries, deliver various documents, copy, fax and computer downloading of photos and other documents.
11. Exhibit excellence in customer service and the ability to serve others.
12. Immediate attention given to customers when entering their home or business in accordance with DocuTech’s standard of operation.
13. Train & motivate sales staff members in both sales and inventory.
14. Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the company.

                             ___________________________________________

If you meet the qualifications, you will be contacted for an interview. Otherwise, your application and resume will be kept on file for later employment consideration.